SUCCESS STORY: OFFICE RETAIL COMPANY

Platform Diversification increases ROAS and Purchase Intent

THE GOAL

Increase Brand Awareness & in-store purchases

A modern office retail company looked to AdParlor to efficiently drive offline store purchases and increase their ROAS during an unconventional back-to-school season.

They also wanted to increase brand awareness and diversify their activities outside Facebook.

THE APPROACH

Source new audiences for in-store conversion

TARGETING

Our team created a highly segmented targeting strategy that focused on two buckets – B2B and B2C audiences. Furthermore, the team also conducted innovative and extensive research on the customer personas we wanted to target, and within each bucket, the team identified areas for prospecting and retargeting.

CAMPAIGN OBJECTIVES & MEASUREMENT SOLUTIONS

To meet the client’s goals, the team ran a full-funnel targeting strategy with the upper funnel focusing on brand awareness, the mid-funnel tactics driving traffic, and lower funnel initiatives to drive traffic and offline conversions. For measurement, AdParlor used MWB Studies and LiveRamp to passbook offline data. These helped us measure the client’s primary KPI of offline ROAS and store visits.

THE RESULTS

Higher ROAS & Increased Purchase Intent

The client achieved a 16% higher blended ROAS and drove significant purchase intent by diversifying onto Snapchat and Pinterest vs. staying on Facebook / Instagram.